Important Declaration–Misleading,False and Stolen Claims of suspect counterfeits – “Timeless Tomato”
Klarity (HK) Limited (address: Unit 19-112, 21/F, Cityplaza Three, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong), a company registered in Hong Kong, is the authorized representative and sole distributor for Crystal Tomato® and Crystal Tomato® Cream in Hong Kong and Macau.
It has come to our attention that there are some individuals representing Timeless Tomato has been making unfounded and misleading claims, and has plagiarized information from research papers which were originally done for Crystal Tomato®.These have appeared in Timeless Tomato presentation reports, postings and chats circulated on various social media platforms.
In recent months, some Timeless Tomato representatives (among them are ex-staff of Crystal Tomato®) have claimed that Klarity (HK) Limited has been closed. A new company and a new product, namely Timeless Tomato, has replaced Crystal Tomato®.
We hereby declare :
- Klarity (HK) Limited is still conducting business in Hong Kong, Macau and Mainland China as usual;
- Yan Mo International Trading (Shanghai) Ltd.Co (颜沫国际贸易(上海）有限公司) is the sole distribution agency for Crystal Tomato® and is conducting business in China as usual;
- Klarity (HK) Limited only distributes products under the brand name of Crystal Tomato®. Timeless Tomato is not a product under our distributorship and does not have any relationship whatsoever with our company.
We found many false and misleading statements from Timeless Tomato with the intention to mislead the public and they have been circulating in different social media platforms. We hereby would like to publish the truths among those misleading information:
1) What Timeless Tomato claims :
Timeless Tomato™ and Crystal Tomato® both belongs to the same group of owner, or from the same factory.
It is not true. Two companies does not belongs to the same owner.
Klarity (HK) Limited only distributes products under the brand name of Crystal Tomato®. Whereas Timeless Tomato is not a product under our distributorship and does not have any relationship whatsoever with our company.
Crystal Tomato® is a well known brand formulated and founded under the Gromark of Singapore. Crystal Tomato® is manufactured in United States of America and was by the highest quality and worldwide recognised manufacturer.
Timeless Tomato is not manufactured in USA but in Singapore as a “Chinese Proprietary Medicine”from a small factory known as UNION CHEMICAL & PHARMACEUTICAL (PTE) LTD.
2) What Timeless Tomato claims :
The technology used for Crystal Tomato® is TP0903, which is an outdated technology. However, Timeless Tomato uses TP0908, whichhas higher concentration and more effective than Crystal Tomato®.
It is not true. Crystal Tomato® has a unique formulation and does not recognised or use TP0903.
Crystal Tomato® is formulated with its crystal tomato Caretonoids. The formula is a protected and guarded formulation which is only produced by Gromark. There are no research papers or documentations with any reference to TP0903/TP0908. Timeless Tomato claims of using these ‘so-called’ technology is not supported by any research papers.
The ingredient of Crystal Tomato® are mainly pure Caretonoids and does notcontain grape seed extract, palm extract, L glutathione or Coq10. Our authenticity and safety of our ingredient are also well tested by recognised laboratory.
However, as Timeless Tomato is formulated from a different factory, it is initially manufactured as a Chinese medicine. It is doubtful in the purity, effectiveness and clinical safety of the formula. Its ingredients include other chemicals such as grape seed extract, palm extract, L-csysteine, L glutathione or Coq10, with the suspicion ingredient like tomato powder or grape seed powder. We are doubtful that Timeless Tomato has not conducted clinical test results by any recognisable international laboratory and therefore the safety and effectiveness for using it.
It is suspected that Timeless Tomato has plagiarized information from research papers which were originally done for Crystal Tomato®. Those plagiarized materials include research papers, clinical photos and presentation materials which have been distributed to public without our knowledge.
Crystal Tomato® is currently distributed to over 30 countries around the world. It is a well-recognized brand trusted by Aesthetics Doctors, dermatologists and surgeons due to the strong professional review and Clinical Research proving the efficacy and safety.
3) What Timeless Tomato claims :
The distribution agency for Crystal Tomato® in China and Hong Kong has closed their business.
It is not true.
Yan Mo International Trading (Shanghai) Ltd. Co 颜沫国际贸易(上海)有限公司 is the sole distribution agency for Crystal Tomato® and is conducting business in China as usual. For HK, Klarity (HK) Limited is conducting business in Hong Kong, Macau and Mainland China as usual.
4) What Timeless Tomato claims :
The products of Timeless Tomato is the third generation, upgraded or advanced version of Crystal Tomato®.
It is not true. There is no upgraded or advanced version for Crystal Tomato®.
Crystal Tomato® do not have any so-called “upgraded”, “advanced version”or “ third generation”. Crystal Tomato® is an unique formula and have no further upgrade. Those misleading messages were widely spread in the social media platforms for selling counterfeits products.
5) What Timeless Tomato claims :
Timeless Tomato shows a Clinical reports with charts and photos showing before and after effects.
Timeless Tomato has plagiarized information from research papers which were originally done for Crystal Tomato®
Timeless Tomato promoted their brand in 2016 with a clinical research from the French LABORATOIRE DERMSCAN organization. However the research is not related to Timeless Tomato at all.
Timeless Tomato was suspected to provide many plagiarized information that is originally done for Crystal Tomato® such as clinical charts and pictures for Melasma treatment. Those information were found to be identical to the research papers done by Crystal Tomato®. It is therefore indicative that Timeless Tomato has intention to publish those plagiarized materials from Crystal Tomato® to mislead the public.
In 2013, National Skin Center of Singapore conducted clinical research for Melasma and Whitening treatment on Crystal Tomato and Cream. Such data is owned by National Skin centre and Crystal Tomato®.
In 2016,Crystal Tomato® has received certificate from Australian government department of Health. The Therapeutic Goods Administration (TGA) is the regulatory body for therapeutic goods (including medicines, medical devices, gene technology, and blood products) in Australia. It is a Division of the Australian Department of Health established under the Therapeutic Goods Act 1989 and is one of the world’s three leading authorities in therapeutic goods.
RTG Identifier（ARTG 标识码）
AUST L 272549
ARTG Start date（ARTG 生效日期）
National Skin Center of Singapore conducted clinical research (2013)
Report form Australian government department of Health (2016)
China Product Inspection Report (Crystal Tomato®)
Crystal Tomato® reserves the right to pursue the alleged infringement of legal liability on unauthorized sellers use of logos and trademark identical to ours on their own products and social media channels. Such behaviors constitute copyright infringement and violation of Hong Kong copyright laws. We reserve the right to take legal action against infringers.
For the ease in communication, we hereby declare the official communication channels:
Wechat Official Channel : KlarityGroup凯诺蒂（KlarityGroupofficial）
Wechat Official Channel : 水晶番茄CrystalTomato（crystaltomatoyanmo）
Wechat Official Channel : 水晶番茄防伪验证（仅用于防伪查询）
China Official Webpage：https://www.crystaltomato.cn.com
Hong Kong Official Page：https://www.crystaltomato.hk
Sinapore Official Page：https://crystaltomato.com